No, our prices cover the costs of additional taxes and duties. In the unlikely event you receive any additional import fee, please send through your receipt and we will pay for all charges.
To
order a product just click ‘Add to Cart’ button, located under
product’s price. Once you have chosen all the items you wish to
purchase click ‘Shopping Cart’. This will then commence the check out and
payment process. Just follow all the prompts which will collect
information such as the shipping and payment details. Once your order
has been processed you will receive an email confirming your purchase.
Orders are processed via a secure gateway and a 128bit SSL (secured socket layer). All of your payment information is kept confidential and will be sent over a totally secure connection.
We ship worldwide.
Please read our Shipping for more information.
Orders
may be subject to import duties, taxes and custom processing or
clearance or any other fees in your country. If you are unsure if your
parcel will be subject to such fees you should contact your local
customs or postal authority. Any such fees are solely the
responsibility of the parcel recipient.
Refer to our SIZE GUIDE for extensive information about our footwear sizes displayed in variety of international shoe size standards.
We
are an online only shop and as such we do not have any physical retail
outlets. This means we can pass on savings to you - our valued
customer. However, all our products can be viewed in this online shop
with comprehensive details and descriptions.
Please read our Return and Refunds Policy for more information.
Our
genuine sheepskin footwear is resilient to the basic elements, but if
they do get very wet you need to let them dry in a shaded area away
from the sun and rain. Our sheepskin boots are not waterproofed when
you receive them, so they won’t withstand rain or snow for very long.
Using waterproofing spray such as Sheepskin Water & Oil Repellent
can help protect the boots from the harsh elements. The first time this
coating is applied should ideally be when the footwear is new.
The
product colours on this site are representational only. Actual colours
on finished products may vary from those displayed. Sheepskin is a
natural product and colours of different pairs of boots may vary
slightly in dye penetration from time to time according to the lanolin
content within individual skins.
The darker colours may transfer some dye to the feet for some time at the beginning of wearing the new boots.
Please read our
How To Clean Your Ugg Boots for more information.
